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FAQ'S
FAQ'S
Find the Answers to Common Questions About Our Home Improvement Services
At East Bay Home Improvements, we understand that starting a home remodeling project can raise many questions. To help you navigate the process, we’ve gathered answers to some of the most common inquiries. If you don't see what you're looking for, feel free to reach out to us directly—we're here to help!
Frequently Asked Questions
01.
What services do you offer?
We specialize in kitchen and bathroom remodeling, custom home renovations, flooring, plumbing, drywall, and painting services. Our team also handles complete home renovations, including basement finishing and room conversions.
02.
How do I get an estimate for my project?
You can request a free consultation on our website, or give us a call. We offer flexible options for consultations. You can schedule an over-the-phone consultation or request an in-person site visit. During the visit, you'll meet with our contractor to discuss the scope of work and go over project details. Afterward, we’ll prepare an estimate based on your needs and send it to you via email.
03.
Do you work with insurance for remodeling projects?
Yes, we can work with insurance for remodeling projects that involve water damage, fire damage, or other unforeseen repairs. However, we only handle restoration work, not remediation. For projects involving these issues, the homeowner must first go through a certified remediation company to address the underlying cause. Once remediation is complete, we can provide the restoration services to bring your property back to its pre-damage condition.
04.
Do you provide detailed estimates for insurance claims?
Yes, we offer detailed estimates for insurance claims. Please note that a fee applies for these estimates due to the time and effort required to create a thorough and accurate report. While our standard estimates are provided free of charge, estimates for insurance purposes involve additional work to ensure all necessary details are included. We are committed to providing you with a clear and comprehensive estimate to assist with your insurance claim process.
05.
How long will my remodeling project take?
While we strive to provide accurate project timelines, we cannot guarantee a specific end date due to unforeseeable factors that can arise during the process. These can include contingencies like dry rot, material delays, unexpected structural issues, weather conditions, or permitting delays. We always aim to keep you informed and work efficiently, but it’s important to remain flexible to ensure quality results.
06.
Are you licensed and insured?
Yes, East Bay Home Improvements is fully licensed and insured (LIC. # 1097541). Our contractor license ensures that we meet the necessary requirements for safety, quality, and compliance. You can have peace of mind knowing that your project is in capable and professional hands.
07.
Do I need to get permits for my project?
Most remodeling projects do require permits, and it’s important to check with your city or local jurisdiction for specific permit regulations. While we typically leave the responsibility for obtaining permits to the homeowner, we are happy to assist with the process and provide guidance to ensure everything is in compliance.
08.
What areas do you serve?
We proudly serve the San Francisco Bay Area, including cities such as Orinda, Berkeley, Lafayette, Livermore, Saratoga, Palo Alto and more. Contact us to see if we serve your specific location.